Advice and answers from the Sked Social Team

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Terms and billing policy / FAQ

Here are some common questions about our terms and billing practices. Is something missing?… Simply contact support and ask to be moved onto an annual plan or select annual billing on sign up… What happens if my account changes partway through a billing cycle?

Why was my card charged $1 when registering?

We use Stripe as a billing provider, who manage payments for companies like Twitter, Kickstarter, Lyft… is automated by our billing provider… To learn more, please see Stripe's FAQ page on the authorization charge

How to change your Sked Social plan or switch to annual billing

table with the available plan options: You'll be asked to confirm any pricing changes (we pro-rata bill

Content and campaign tagging and measurement with Labels

Organize your campaigns and content themes with labels, report with ease on what resonates with your audience… Note: Old labels can be archived once no longer in use, and will be hidden from the create post and insights… Select the label to assign in the Labels, drop down, and select from the desired Content Pillar and Campaigns

Subscriptions and price

Book a demo here so we can show ya around a bit and get you a custom pricing deal 🤑!… Reach out to [email protected] and we're here to help

Limitations of the 'Fundamentals' plan

Our Essentials, Professional and Enterprise plans have no limits on: The number of extra accounts… You can of course change plan at any time – subject to the limits of each plan – during your billing… Please note that per our Terms of Service, these limitations are subject to change at any time

Captivate - AI generated caption ideas for your posts

As highlighted above, we use OpenAI under the hood and so their Terms of Use and their usage and content… sharing and publication policy that some users may find relevant… How it works under the hood, and copyright/moral rights questions

Teamwork and Content Approval

Effortless collaboration on Sked and beyond… and then emailing back and forth with clients and directors until they're happy with the outcome… While a social media manager's job seems easy and straightforward, big agencies, media companies and

TikTok Insights and Inbox

With TikTok publishing fresh out of the oven and in your hot little hands, we’re rounding out the full… Dial up that efficiency and handle your community engagement from Sked… tools to engage and moderate alongside all of your other socials

How to pause or cancel your Sked subscription

Pause your subscription today and we'll automatically reactivate it one month later… From there, click 'Pause or Cancel Subscription' and select from the listed options… When this comes up click the arrow to send us a message and our team will be happy to help