Advice and answers from the Sked Social Team

Search results for:360023242071--Connection-failed-when-uploading-files

"Connection failed" when uploading files

If you are consistently getting a 'connection failed' error when uploading files, it may be that your… firewall is blocking our connection to Amazon Web Services

TikTok auto-publishing specifications

Supported files and formats for TikTok auto-publishing… Here's a simple guide to help you understand file requirements for publishing… Frame Rate 23-60FPS Audio Inclusion Original Audio, incorporate audio within the video file

Instagram video formats and specifications

Sked has a 150MB file size limit when you are uploading files, however this is for all files 'submitted… Codec and file format… File size

How post notifications work in Sked

Failed or successfully published posts… Failed post notifications… You can change this behaviour and send the failed post notifications to any other email addresses – up

Videos look washed out when posting to Instagram

Your device will often transcode into a more widely accepted format on the fly when uploading to instagram… few tips on working with compatible formats: Set your device up to use Most Compatible Formats when

My Photos look less vibrant when posting to Instagram - About P3 Colour Profiles and web friendly formats

At present, Sked doesn't support files that utilise P3 colour… Uploading an image that uses a P3 colour space or embedded colour profile to Instagram through Sked will… Here's an example of the difference when uploaded to Instagram through Sked

Why was my card charged $1 when registering?

When you first add a card to Stripe that you are going to use in the future, like we do when you sign… As a result of this, some people will have a $1 authorization to Sked on their statement when they first

What happens when you remove an account from Sked

Accounts should only be removed from Sked when you no longer want to manage them on the platform… When you remove an account from Sked: Scheduled Posts Will Not Be Published: If you have posts… When you attempt to remove an account, we will show a warning message to ensure you'd like to remove

Setting up successful post email notifications, or sending failure notifications to others

Some users like to receive an email when their posts go live… window that appears, scroll down and enter the email address(es) that you want to receive successful or failed… sometimes you need to hit "enter" after typing the email): Here you can also add email addresses for failed

What is autosave on the planner?

When autosave is enabled… When autosave is disabled… You will notice on the Planner that there is a toggle to automatically save the planner: ​ When autosave